Niagara Falls Transit Service Improvements
Consultation has concluded
In 2019, Council approved a 5-year update to the original ‘Transit Strategic Business Plan and Ridership Growth Strategy’ to ensure they were provided with a full picture of Niagara Transit’s performance, required levels of transit service needed and how the community’s needs had been met or had evolved over the last decade. The update outlined the shorter-term needs of the operation and the City for the period of 2021 to 2025 and reflected the immediate recommended transit enhancements needed by the community of Niagara Falls.
To this end, as of September 6, 2021, Niagara Falls Transit is improving service by making a number of adjustments and increases to routes and timing. Select transit routes and stops will be expanded and others will be adjusted to make better use of resources in response to growing customer demand and new development in the City.
Some of the featured changes include:
- Accommodation of new residential growth areas in the community. This includes addressing growth in the City’s south end, and migrating service toward the future site of the new hospital.
- Impacted neighbourhoods include Warren Woods / Garner / Oldfield / Thundering Waters
- Improvement of routing to facilitate:
- ease of use for passengers
- consistent timing for routes
- alignment of departure times day and night, and Sundays and Holidays from Major hubs
- Addition of service to Heartland Forest / WEGO Facility / Blackburn Parkway in both directions.
- Access to Stanley South Business Park for those without transportation for employment activities.
- Completion of the Morrison/Dorchester Lay-by this September with AODA compliant stops and shelters.(Stay tuned for platform locations)
Affected routes and stops include: #103 / #105 / #106 / #113 / #203 / #205 / #206 / #213
Click on the links below to see detailed maps, timing changes, and transit stops:
- Route maps:
- Route timing changes: niagarafalls.ca//transit/bus-routes
- Transit stops to be added or removed: niagarafalls.ca//transit/bus-routes
During this public engagement process we’ve reached out to riders through all channels including at stops, at our major hubs, onboard, on the TRANSIT APP and online. The Let’s Talk opportunity is meant to let the public and our customers tell us what we got right in this plan and what we need to improve on as we enter the 2022 budget and transit planning processes.
We’re excited about promotions we have underway including postcards with a free round trip going to all new potential riders in areas where we are going to be delivering transit to in September!
Thank you for your feedback!
The public engagement period is now closed. Thank you to everyone who submitted a question/comment to the project team.
Do you have a question about the new routes and how they will affect you? We're happy to answer your questions or provide clarification. Submit your question here, and a member from our Transit Customer Service team will reply.
Note: Questions and Answers will be visible to the public. If you would like to connect with the project team privately, please email transit@niagarafalls.ca. Please note, all public feedback, with the exception of personal information, will become part of the public record.