FAQ

Under 18 must be accompanied by an adult.  Minors under 10 will not be admitted.

Oakes Garden Theatre, 5851 River Road, Niagara Falls, ON. The base of Clifton Hill at River Road.

A "Live" show taping takes 60 minutes. However, we often tape promos and other segments after the "Live" show which may take an additional 15-30 minutes.

Plan to arrive NO later than the Check-in Deadline listed for each taping.  Early arrival is recommended.

Yes, all LIVE with Kelly and Ryan tickets are free and non-transferable.

We process requests in the order they are received, and will notify you by email when tickets are confirmed. While we do our best to accommodate as many fans as we can, it is possible that we will not have available tickets for you due to capacity.

All audience members are required to be screened prior to entering the venue. Please refrain from bringing extra personal belongings. If any prohibited items are brought in, the ticket holder will be asked to take it back to their hotel or vehicle and may forfeit their spot in line.

- No large bags or backpacks allowed.
- No lawn chairs, coolers or glass bottles will be allowed in the Theatre (blankets are fine).
- All cell phones and pagers must be turned off and stored away during taping.
- No smoking in the Theatre.
- No pets will be allowed.

Yes.

Cameras are permitted. We have the right to ask you not to use your camera at any given time. Video cameras and the taking of flash pictures are not permitted.

There will be several parking options within walking distance, available for a nominal fee:

- There is a large parking lot across from the Oakes Garden Theatre at Casino Niagara, behind the Skyline Brock Hotel.
- There is another lot located on Clifton Hill, located behind the Comfort Inn Hotel.