We want to hear from you!
At the City of Niagara Falls, open, transparent communication with our residents is key to building a stronger, more connected community. To better serve you and ensure that you receive the information that matters most, we'd like to know how you prefer to stay informed.
Your feedback will help us tailor our communications to meet your needs—whether through email updates, social media, text alerts, traditional mail and more. By taking just a few minutes to share your preferences, you'll play a direct role in shaping how we keep you connected with your city's latest news, events, and important updates.
We invite you to complete the survey below and tell us how you'd like to hear from us.
Complete the survey by February 3rd!
Enter for a chance to win a $100 gift card!
FAQ
When we talk about "communications," we're referring to how we share information with you—our residents—about what's happening in your city. This could be anything from essential updates about local infrastructure projects, public safety alerts, and upcoming city events to news about community programs, services, and opportunities to get involved.
Effective communication goes beyond just sending out information. It's about ensuring you receive timely, relevant, and easy-to-understand updates in a format that suits you best.
Communication also means listening to you. By understanding your preferences, we can create a two-way dialogue that allows us to share information more effectively and, just as importantly, to hear your feedback, ideas, and concerns.
We want to ensure that every communication is meaningful, accessible, and convenient for you. By understanding how you prefer to receive updates, we can enhance our efforts to keep you informed and engaged.
City Websites
Social Media
E-newsletters
Other
- Council meetings
- Digital Screens
- Displays, signage, banners
- In-person
- Local radio and newspaper advertisements
- Printed collateral
- Postcards and letters to residents
- Road signs/billboards
